--- title: How We're Here for You description: In this blog, I discuss how Printware is here for our customers during COVID-19 image: https://blog.ijetcolor.com/hubfs/Website%20Template%20Files/December_2016/social-generic-ijet.jpg --- Toggle navigation [![iJetColor by Printware](https://blog.ijetcolor.com/hubfs/Website%20Template%20Files/December_2016/iJet-Printware-logo-366px_wide-01.png)](http://www.ijetcolor.com) # How We're Here for You Posted by: [Tim Murphy](https://blog.ijetcolor.com/blog/author/tim-murphy) on 4/16/20 2:27 PM At Printware, we are here for our customers 24/7. Whether you're having a technical hiccup or just want to utilize some down-time to do a little spring cleaning on your [iJetColor](http://ijetcolor.com) machine, we have technical support for you! Here are the variety of ways we support you remotely: LIVE Support Having a technical problem? Call our support team at 800 456-1400 ext 2 from 7:30-4:30 CST. If you have a [Support Contract](http://www.ijetcolor.com/support/warranty-options) with us, we have 24/7 remote support available through the [iJetColor](http://ijetcolor.com) technical team who are available by phone or [e-mail](mailto:support@ijetcolor.com)[.](mailto:support@printwarellc.com.)Our technicians utilize various tools to get you up-and-running like texting, facetime, and even zoom!  online Support If your print shop is a little quieter these days due to [COVID-19,](http://www.ijetcolor.com/application/files/1915/8498/0948/A_Message_from_the_President_Re_COVID-19.pdf)now is a great time to become an expert operator! You can learn how to troubleshoot and maintain the machine yourself with our [online support tools\*:](http://www.ijetcolor.com/support/get-support) - [iJetColor Support Wizard](https://ijetcolorsupport.ijetcolorwizard.com/) has videos and technical bulletins to help you pinpoint the problem you're having and solve it.  - [Maintenance Tips](https://myclassic.ijetcolorwizard.com/categories/10120-maintenance) - Refresh your knowledge on how to keep your iJetColor operating at peak performance with our maintenance tips.  - [Online training](http://www.ijetcolor.com/support/get-support) - You can also go through our online training to become an iJetColor expert operator.  Check out this quick video from our [Training Support Manager](http://www.ijetcolor.com/support/support-staff), Brad Utpadel, about some of the support tools available in the iJetColorWizard: [![SupportWizardVideo](https://blog.ijetcolor.com/hs-fs/hubfs/Screenshot%20(10).png?width=600&name=Screenshot%20(10).png)](https://www.loom.com/share/100145c76b0f4d4cbd79f49f5a87070f) We find this is the best way to fulfill our mission of delighting customers with profitable print solutions like no one else in the world--whether it's through a quick phone call or thorough online resources! \*iJetColor online training tools are available to customers with a support contract. Learn more [here](http://www.ijetcolor.com/support/warranty-options).  Topics: [Why iJetColor](https://blog.ijetcolor.com/blog/topic/why-ijetcolor) [![Get a Sample Kit](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/2653285/61ebba24-1724-4290-9017-d10de7b9efcf.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/2653285/61ebba24-1724-4290-9017-d10de7b9efcf) ### Subscribe Here! ### Recent Posts ### Blog Topics - [Why iJetColor](https://blog.ijetcolor.com/blog/topic/why-ijetcolor) - [Inkjet](https://blog.ijetcolor.com/blog/topic/inkjet) - [Insider](https://blog.ijetcolor.com/blog/topic/insider) - [Cost Savings](https://blog.ijetcolor.com/blog/topic/cost-savings) - [News](https://blog.ijetcolor.com/blog/topic/news) - [About iJetColor](https://blog.ijetcolor.com/blog/topic/about-ijetcolor) ### Share this post [![Share on Facebook](https://static.hubspot.com/final/img/common/icons/social/facebook-24x24.png)](http://www.facebook.com/share.php?u=https%3A%2F%2Fblog.ijetcolor.com%2Fblog%2Fhow-were-here-for-you%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on LinkedIn](https://static.hubspot.com/final/img/common/icons/social/linkedin-24x24.png)](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.ijetcolor.com%2Fblog%2Fhow-were-here-for-you%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on Twitter](https://static.hubspot.com/final/img/common/icons/social/twitter-24x24.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.ijetcolor.com%2Fblog%2Fhow-were-here-for-you%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.ijetcolor.com%2Fblog%2Fhow-were-here-for-you%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=How%20We%27re%20Here%20for%20You) [![Share on Pinterest](https://static.hubspot.com/final/img/common/icons/social/pinterest-24x24.png)](http://pinterest.com/pin/create/button/?url=https%3A%2F%2Fblog.ijetcolor.com%2Fblog%2Fhow-were-here-for-you%3Futm_medium%3Dsocial%26utm_source%3Dpinterest&media=http%3A%2F%2Fcdn1.hubspot.com%2Fhub%2F158015%2F305390_10100548508246879_837195_59275782_6882128_n.jpg) [![Share on Email](https://static.hubspot.com/final/img/common/icons/social/email-24x24.png)](mailto:?subject=Check%20out%20https%3A%2F%2Fblog.ijetcolor.com%2Fblog%2Fhow-were-here-for-you%3Futm_medium%3Dsocial%26utm_source%3Demail%20&body=Check%20out%20https%3A%2F%2Fblog.ijetcolor.com%2Fblog%2Fhow-were-here-for-you%3Futm_medium%3Dsocial%26utm_source%3Demail) - [PRODUCTS](https://www.ijetcolor.com/products-1) - [About Us](https://www.ijetcolor.com/our-team) - [Events](https://www.ijetcolor.com/news-events-1) - [Customer Testimonials](https://www.ijetcolor.com/testimonials) - [Blog](https://blog.ijetcolor.com/blog) - [Support](http://www.ijetcolor.com/support) - [Contact Us](https://printers.ijetcolor.com/contact-us) (800) 456-1400 2935 Waters Rd, Suite 160 St. Paul, MN 55121 [Map It](http://maps.google.com/maps?q=Printware%20LLC,%202935%20Waters%20Rd,%20Suite%20160,%20Eagan,%20MN%2055121) Get to know us! - - - © 2026 iJetColor by Printware All Rights Reserved | [Site Map](http://www.ijetcolor.com/site-map) Back to top