Whether you're already thinking about buying an iJetColor system or are just learning about iJetColor, here are our top 5 frequently asked questions:
1. Is there a click charge?
No – inkjet is fundamentally different from all other xerographic systems (toner-based envelope systems or digital production systems - copiers with envelope feeding capabilities). The only variable costs on the iJetColor system is replacement print heads, ink and occasional low-cost consumable maintenance items.
- How does it bleed off the edge?
The iJetColor systems feature the unique print platinum design that catches excess ink as it waterfalls over the edge to create a full bleed image.
- Can it handle sheets?
Yes, the adjustable feed-guides and friction-based design with sensitive sheet separators allow for easy feeding of sheets such as letterhead, cardstock, and NCR forms.
- What is the cost of the consumables? Are the inks in separate tanks/cartridges?
There are only two main consumables in inkjet operations: replacement print heads that cost $550 and typically run without needed replacement over 100,000 envelopes and replacement separate ink cartridges that come in CMYKK at $250 per 250ml cartridges that our customers describe as “sipping ink”. This means you can print corner-copy work for as low as $0.003 per piece!
- How does service work?
With over 1,000 installations, we've figured out the best way to provide immediate support to keep users up-and-running is through 24/7 phone support--no need to wait hours for a half-trained service technician to come on site, we answer the phone, help diagnose the problem, and remotely get you back to profiting from short-run envelopes!
Have more questions? Give us a call at (800) 456-1400 ext 4 or email us at sales@iJetColor.com.
